Some players might experience log-in problem and see the following message after log-in attempt:
This is caused by the multiple IP address changes that are happening on the player's end. In order to sort this problem out, you can try to request from your ISP to change your IP address to a static one so it doesn't change constantly, or you could use a VPN but you must make sure that the IP won't change often.
In case you are playing from different locations daily which might cause the IP Cooldown, please submit a ticket so our support team can look into the case.